> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryokbet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently Asked Questions

## What is okbet?

okbet is an all-in-one prediction market platform available as a [web trading terminal](https://okbet.trade) and a [Telegram bot](https://t.me/okdotbet_bot). Trade on Polymarket, Kalshi, Limitless and Opinion from a single account — no need to manage separate wallets or logins for each platform.

## What platforms do you support?

* **Polymarket** (default) — USDC.e on Polygon
* **Kalshi** — USDC on Solana, enroll with `/kalshi` or through web settings
* **Limitless** — USDC on Base
* **Opinion** — USDT on BNB Chain

## Where are my keys stored?

We use [GCP KMS](https://cloud.google.com/security/products/security-key-management?hl=en) to securely encrypt your private keys. This includes new accounts created on okbet and accounts imported from Polymarket.

## Where are my bridged Solana funds?

If the bridge from USDC on Solana to USDC.e on Polygon failed, it could be for a number of reasons including the Solana wallet not having enough SOL to complete the transaction (we try to front that for our users). Your funds are never lost — you can retrieve them at any time by exporting your Solana private key using `/export`.

## What are the fees?

Base fees are 1% on buys and sells. Hold [\$OK tokens](/token) to reduce your fees — all the way down to 0% at the top tier.

## Why did my market order fill at this price?

On Polymarket, all orders are technically "limit" orders, so market orders execute at the *best available* price. This may result in less favorable fills on lower-volume markets. Use limit orders for more control over your fill price. The same applies to Kalshi and Limitless.

## I'm getting an allowances or approvals error.

Each platform requires a one-time token approval before you can trade. If you see an allowances error, go to **Settings** on either the web terminal or the Telegram bot and enable approvals for the platform you're trying to trade on (Polymarket, Limitless, Opinion, etc.).

## Can I use both the bot and the web terminal?

Yes. Your account syncs across both platforms. Place a bet on Telegram, manage it on the web terminal. Set up copy trading on web, get notifications on Telegram.

## I need help or want to talk to the team.

Visit [tryokbet.com](https://tryokbet.com) or join our community on Telegram: [The Void](https://t.me/theokbetvoid).